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Privacy policy

Last updated: April 2026

This policy explains how Co-operative Housing Integrated Computer Systems Ltd ("CHICS", "we", "us") collects and uses personal data when you visit our website, request a demo, contact our sales team or use our services.

Who we are

Co-operative Housing Integrated Computer Systems Ltd is the data controller for personal data collected through this website. You can contact our team at support@chics.co.uk.

What we collect

  • Identifiers and contact details you give us via forms (name, email, phone, organisation).
  • Information about how you use the site (pages visited, referrer) collected via privacy-friendly analytics.
  • Server logs (IP, user-agent) retained for security and abuse monitoring.

How we use it

  • To respond to your enquiry and run a demo if you ask for one.
  • To send you sales follow-ups (you can opt out at any time).
  • To improve the website and our services.
  • To meet our legal and contractual obligations.

Lawful basis

We rely on legitimate interests to respond to your enquiries, on contract performance to deliver our services, and on consent for marketing communications.

Sharing & sub-processors

We share data only with trusted sub-processors (hosting, email, CRM, analytics). A current list is available on request.

Your rights

You have the right to access, rectify, erase, restrict, port and object to the processing of your personal data. Email support@chics.co.uk and we will respond within one month.

Complaints

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

This page is provided in good faith as a starting point — please have your DPO or legal counsel review it before publishing publicly.