CHICS Ltd - Solutions - Support Services

If you're going to install a new computer system you're going to need advice, training and technical support. No problem! We can train staff in general computer operation as well as in our own software. Our systems are designed to handle complex tasks in a straightforward manner so training is quick and easy and no prior knowledge of computers is needed.

Training
When you decide to take a CHICS package on a trial basis (for a nominal fee), we give you half a day systems familiarisation for no extra charge. Any subsequent training is offered at very low cost - just the standard rate for a site visit. Compare this with other commercial training services.

Support
Our support service provides telephone helpline advice on how to get the best from your CHICS computer system. You also receive regular upgrades of the software (typically every month) to include extra facilities and the latest developments. For the first year, the support service is free.

Advice
We are always happy to discuss matters on an informal basis. However, we also offer low-cost impartial written advice, suitable for formal presentation to management, on the purchase of compatible hardware and software.

Online Support
In addition to the above, all CHICS users can register with the CHICS Usergroup Website. As well as being able to download the latest software updates, utilities and help files, members can access the online discussion forum to discuss problems and offer advice to other users, and CHICS staff. This makes the forum a valuable resource for all clients. The Usergroup also provides useful information on other related housing issues, such as Data Protection and supplier lists.



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		If you're going to install a new computer system you're going to need advice, training and technical support. No problem! We can train staff in general computer operation as well as in our own software. Our systems are designed to handle complex tasks in a straightforward manner so training is quick and easy and no prior knowledge of computers is needed. Training When you decide to take a CHICS package on a trial basis (for a nominal fee), we give you half a day systems familiarisation for no extra charge. Any subsequent training is offered at very low cost - just the standard rate for a site visit. Compare this with other commercial training services. Support Our support service provides telephone helpline advice on how to get the best from your CHICS computer system. You also receive regular upgrades of the software (typically every month) to include extra facilities and the latest developments. For the first year, the support service is free. Advice We are always happy to discuss matters on an informal basis. However, we also offer low-cost impartial written advice, suitable for formal presentation to management, on the purchase of compatible hardware and software. Online Support In addition to the above, all CHICS users can register with the CHICS Usergroup Website. As well as being able to download the latest software updates, utilities and help files, members can access the online discussion forum to discuss problems and offer advice to other users, and CHICS staff. This makes the forum a valuable resource for all clients. The Usergroup also provides useful information on other related housing issues, such as Data Protection and supplier lists.